Terms of service
OVERVIEW
Welcome to Arvex Fragrances. The terms “we”, “us” and “our” refer to Arvex Fragrances. By using our website and services, you agree to these Terms of Service.
Please read these Terms carefully before using our store. If you do not agree, you should not use our services.
SECTION 1 - ACCESS AND ACCOUNT
By using our store, you confirm that all information you provide is accurate, current, and complete. You are responsible for maintaining the security of your account and any activity under it.
SECTION 2 - PRODUCTS
We aim to display our products as accurately as possible. However, colors or appearance may vary depending on your device.
We reserve the right to modify or discontinue any product at any time without notice.
SECTION 3 - ORDERS
All orders placed are considered offers to purchase. We reserve the right to accept or decline any order at our discretion.
An order is only confirmed once payment is received and processed.
We may contact you if we need to cancel or modify your order.
SECTION 4 - PRICES AND PAYMENT
Prices may change without prior notice. The final price is the one shown at checkout.
You are responsible for providing accurate billing and payment information. All payments must be authorized and valid.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers or events outside our control.
Once the order is handed to the shipping company, responsibility for the shipment transfers to the customer.
SECTION 6 - EXCHANGE POLICY
We offer a 14-day exchange policy.
To be eligible, items must be unused, unopened, and in their original packaging with proof of purchase.
For hygiene reasons, opened or used fragrance products cannot be exchanged.
To request an exchange, contact us at arvexfragrances@gmail.com.
SECTION 7 - DAMAGED OR WRONG ITEMS
If you receive a damaged, defective, or incorrect item, please contact us immediately so we can resolve the issue.
SECTION 8 - INTELLECTUAL PROPERTY
All content on this website including logos, images, and designs are the property of Arvex Fragrances.
You are not allowed to copy, reproduce, or use any content without written permission.
SECTION 9 - PROHIBITED USE
You agree not to use our website for any illegal or harmful activity, including attempts to hack, spam, or misuse the services.
SECTION 10 - TERMINATION
We reserve the right to refuse service or terminate access to our website at any time without notice.
SECTION 11 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the website means you accept any changes.
SECTION 12 - CONTACT INFORMATION
For any questions about these Terms, contact us at:
arvexfragrances@gmail.com